Business, Technology, Culture, & Ideas That Matter


Robert Eastman is a Technology / Industry /Software Analyst and Industry Program Manager with strong competencies in research and analysis;  cross-industry research; research on business process and technology Best Practices.

  • Experience with broad range of vertical industries: process/hybrid/discrete manufacturing; Private-/ Public-sector; Professional services; Fortune500 to SMB (small-to-medium business); aerospace & defense;  consumer packaged goods; consumer electronics; high tech; industrial / general manufacturing; life sciences
  • Co-Founder and Managing Director of SMB Research: developing new advisory service delivery model and client experience for the SMB (small-to-medium) and midsize business sectors
  • Research and writing has included technical / nontechnical; custom research, articles, reports; vendor/industry profiling; internal policies and procedures
  • Assisted clients with hundreds of RFPs, RFIs, and RFQs
  • Procurement consulting and audits in the public sector
  • Analyst, Supply Chain process, Policies and Procedures, Best Practices, and technologies


Mr. Eastman has been involved in a range of research, consulting, and training roles, including:

  • Delivering value to SMB (small-to-medium business), midmarket, & enterprise sectors
  • Performing original rigorous research, analysis, and writing in range of technology and business areas
  • Comsulting focused on Sourcing and Procurement in the public sector
  • Client-facing Analyst working with Fortune100 to Fortune500 strategic clients in range of industries, providing research, analysis and support responsible for driving client values to $80+K-$100+K per year
  • Driing exceptional value delivery to strategic clients, increasing client engagement by up to 300% per year
  • Initiating AMR Research’s 1st corporate account, a Fortune100 client maintained for 10+ years

Robert has developed some particular competencies and successes in the following areas:

  • Research & Analysis: Experience as a client-facing Analyst responding to client requests across a broad range of technology areas; writing and publishing research establishing influence and delivering value; initiating and driving strategic client interactions.
  • Industry Program Management: Leading a team to define and drive vertical market strategy; identifying and evangelizing research priorities; providing critical sales & marketing support; tracking and reporting on vertical strategy and results to senior executive management.
  • Strategic thought and team leadership: Conceiving and developing new client services, deliverables, models and tools; influencing and driving a research agenda; leading, evangelizing, and training on client engagement best practices; crafting strategic insights and deliverables to provide an integrated value experience to clients.

Robert has been been quoted in the press nuumerous times.

Robert co-founded SMB Research LLC, in Boston, MA, with the mission of creating and delivering customized technology research and analysis to emerging, small-to-medium (SMB) and midmarket, and larger enterprises.

Robert was with AMR Research (now Gartner) for 12+ years, where he worked with strategic Fortune100 clients on a range of IT and supply chain issues.   He brings considerable experience working in discrete, hybrid and process manufacturing industries, and has worked extensively with clients in the High Tech, Life Sciences, Aerospace &  Defense, Consumer Packaged Goods, Industrial, Energy industries as well as public sector clients.

Robert has a B.S. from the University of Massachusetts-Amherst, and an MBA from Babson College.  He  is also  a certified Industry Analyst Professional (CIARP).

To reach Bob:

ph (781) 904-0408, x734
email  / email

The SMB Research blog
Bob Eastman’s Netting It Out blog

Medford, MA
Boston, MA

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